humourous Technologies is a startup ships company, which offers wide flow of computer services for small and medium sized businesses in Prague, Czech Republic area. Company offers following services to its clients:
- signifier Services: building computer infrastructure at the node premises
-Consulting Services: giving customers advice on computer related subjects
- patronage Subscription: Witty Technologies is to resolve computer problems found on balance with customer
-Maintenance Subscription: Witty Technologies will provide maintenance to computer and technology equipment at customers site based on the contractual agreement
-Custom Application Development: bundle integration services, custom software
-On-Demand Support and Maintenance: general nurture and maintenance for customers, which dont have contract with Witty Technologies yet.
1.1.Operations
Companys staff will consist of:
- authorise management: CEO, CFO, CTO, CMO
-Operations: five technical specialists and two help desk operators
CEO oversees the overall performance of the company and sets the strategy.
CFO is in charge for controlling cash flows in the company and ensures company liquidity.
CTO is in charge for maintaining technological assets of the company and ensuring their functionality: computers, electronics, office equipment, carrell phones, and information systems.
CMO collects and prepares reports on sales, market trends, maintains relationship with and attracts new clients (direct sales).
adept specialists are experts in the consumer and business electronics, computers and software. Technical specialists perform the work up for customers as described in the companys inventory of services.
Technical specialists are assisted with helpdesk operators, which receive customers queries each by phone, Skype or from website and solve the queries on first articulation or pass them to technical specialists for follow up.
Technical specialists are equipped with netbook...If you want to get a full essay, nightclub it on our website: Orderessay
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