Technology in Hotels - Literature Review

With the rapid pace of expert advancements and the fast rate of implementing it into everyday life, people need the latest IT facilities. They demand this from hotels as well. b arely the intentness has always been fall behind behind the needs, not existence able to offer the latest advances in technology. Now direction has started to take note of the guests needs and is assured that technology is a very competitive advantage and is reference to adjust their strategies in consequence. Boutique hotels offering sci-fi levels of technology are starting to emerge and may be prefiguring the afterlife of hospitality as a whole. I Introduction With technology advancing straight off faster than ever before, everyone needs and demands using the latest technological means just to survive. Such is the case in the hotel industry too, especially in the upper-class and boutiques hotels area of the market. With hotels always lagging behind other sectors in adopting new IT systems ( PLUGGED IN, 2009; Buick, 2003), keeping the pace with customers demands becomes a pressing issue to hospitality providers. This puzzle is acknowledged by the players in the industry, being debated in trade-specific publications, conferences and pedantic literature.

There are two sides of the use of technology in hotels: back of house systems (property management systems, revenue management systems, inwrought control instruments etc.) and technology that is used directly and mainly by the consumers. The following review aims to put the current technological state, future trends and most pressing issues of the hotel and hospitality industry into perspective. II literary productions review The newest trends in the hospitality industry show an idiom on the experience delivered to the customer and not so a lot on the tangible aspect of the product. With the service sector beginning to dominate the worlds economies, there is a growing concern on delivering meaningful, memorable customer experiences (Meyer and Schwager,... If you want to choke a full essay, order it on our website: Orderessay

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